Delivery / Shipping Policy
Shipping process takes 1-2 working days, we will send a tracking number to your email within 48 hours once payment has been received.
If you haven't received a tracking number within 48 hours after making a purchase, please immediately track your order and check the order status, view the order processing comments and contact us.
If you have issues about product, shipping or refund, please contact us and we will handle for you within 24 hours.
Q：How do you ship my order?
A：We offer door to door courier services for all our designer handbags order.You will receive a tracking number within 24-48 hours once we have order mailed out,so you can track the progress of your shipment on the internet. If you haven't received your tracking number 24-48 hours after placing your order with us, please immediately Contact us, track your order and check the order status.
Q：How long it will take for me to receive my order?
A：Shipping takes 5-8 days worldwide. A tracking number will be sent to you within 24-48 hours so you can track the progress of your order online. Please allow up to 2 days for the shipping company to update the information on their website.
Q：Do you ship worldwide?
A：We ship designer handbags anywhere in the world.
Q：Will I have to pay Import taxes?
A：We ship the goods with a low value, around $60 per a box. Most countries do not calculate import tax or any sales taxes for low value imports. The customer is responsible for any taxes charged. 99% of our customers are not charged any taxes.
Q: How to track my order?
A: Please go to EMS website(http://www.ems.com.cn/english.html), input your tracking number and the verification number, you can see the verification number when click the input, then click the track button, you will see the tracking information.
United Arab Emirates